Privacy Policy

New Horizon Market ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform.

By accessing or using New Horizon Market, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and, where required by law, by seeking your renewed consent.

We collect several types of information to provide and improve our services:

We use the information we collect for the following purposes:

• Service Provision: To create and manage your account, process transactions, and provide access to all platform features.
• Identity Verification (KYC): To verify your identity and comply with anti-money laundering and regulatory requirements.
• Transaction Processing: To process deposits, withdrawals, trades, staking, and IPO applications accurately and securely.
• Account Notifications: To send you important account activity alerts, security notices, and service announcements.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including AML/CTF requirements.
• Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities.
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and enhance our platform's features and performance.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• KYC Providers: Identity verification partners who assist us in verifying your identity, under strict data processing agreements.
• Payment Processors: Third-party payment services (such as Transak for card purchases) required to process your transactions.
• Law Enforcement: When required by law, court order, or governmental authority, we may disclose your information to comply with legal obligations.
• Auditors and Advisors: Professional advisors, auditors, and legal counsel under strict confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with appropriate protections.

We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption of data at rest and in transit using industry-standard protocols (TLS/AES-256).
• Access controls ensuring only authorized personnel can access sensitive data.
• Regular security audits and vulnerability assessments.
• KYC documents stored in private, encrypted cloud storage with access logging.
• Two-factor authentication (2FA) available for all accounts.

While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use strong, unique passwords and enable 2FA on your account.

We use cookies and similar tracking technologies to enhance your experience on our platform. These include session cookies for authentication, preference cookies for your settings (such as language and theme), and analytics cookies to help us understand how our platform is used.

You can control cookie settings through your browser. Please note that disabling essential cookies will prevent you from logging in and using core platform features. For full details, please read our Cookie Policy.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal retention requirements.
• Right to Restrict Processing: Request that we limit how we process your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Withdraw Consent: Withdraw your consent to data processing where we rely on consent as our legal basis.
• Right to Complain: Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at privacy@newhorizonmarket.com. We will respond to your request within 30 days.

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of 7 years after account closure to comply with financial regulations.
• KYC documents and identity verification records may be retained for longer periods as required by anti-money laundering laws.
• Communication records (support tickets, emails) are retained for 3 years after resolution.
• Analytics and usage data may be retained in anonymized form for extended periods to improve our services.

When data is no longer required, we securely delete or anonymize it in accordance with our data destruction procedures.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: